Privacy Policy  

At daydreamfab, operated by Silexcia Technologies Private Limited, we put your privacy first. Your personal information is treated with care, responsibility, and transparency to ensure a safe and reliable shopping experience. In this policy, “we,” “our,” and “us” refer to Silexcia Technologies Private Limited, while “you,” “your,” and “user(s)” refer to visitors or shoppers on daydreamfab. By continuing to use our platform, you agree to how we handle your data. If you do not agree with any part of this policy, we advise you not to use the site.  

Information We Collect  

To enhance your browsing and shopping experience, we collect:  

• Personal Details: Full name, phone number, email address, billing and delivery address, and payment-related information to process purchases.    
   
• Browsing & Interaction Data: Your activity on our site, including previous orders (if any) and browsing behavior.    
   
• Device & Technical Info: IP address, browser version, device details, and, if allowed, location data and site usage insights.    
   
• Cookies & Tools: Elements that personalize your journey and help showcase relevant products.  

How We Use Your Information  

We use your data to:  

• Process orders and address any queries.   
   
• Enhance your browsing by presenting intuitive options. 
    
• Send updates or promotional messages (only if you've consented).   
   
• Protect against misuse or suspicious activity.   
   
• Fulfill legal obligations.  

Sharing Your Information  

We do not sell your personal data. We may share it with:  

• Trusted service providers (like payment processors, logistics partners)   
   
• Legal authorities if required.   
   
• Business collaborators solely for service delivery under strict confidentiality.  

Cookies & Tracking  

We use cookies and similar technologies to improve your browsing experience, analyze site usage, and deliver relevant content. You can control cookie settings via your browser.  

Data Storage & Security  

We employ industry-standard methods—SSL encryption, secure servers, and access controls—to safeguard your data. Despite our precautions, 100% security cannot be guaranteed.  

Data Retention Period  

We retain your information for 8 to 12 months after your last interaction, unless longer retention is required by law (e.g., for tax or compliance).  

Your Rights and Choices  

You may:  

• Access or update your personal data.   
   
• Request deletion (as allowed by law).   
   
• Opt out of promotional communications.   
   
• Disable cookies through browser settings.  

Children’s Privacy  

Our services are for users aged 18 and above. We do not knowingly collect data from minors. If discovered, such data will be deleted immediately.  

Third-Party Links  

We may integrate with third-party sites (like payment platforms) to facilitate transactions. We are not responsible for their privacy practices or content. Please review their policies independently.  

Changes to This Privacy Policy  

We may update this policy occasionally; the latest version will be shown on this page. Continued use after changes indicates your acceptance.  

Consent  

By using our platform, you consent to data collection, usage, and sharing as described here.  

Contact Us  

If you have any questions or concerns regarding this policy or your personal data, please contact us at silexciatechnologiespvtltd@gmail.com.